LG DR787T Dark Knight playback issues solved

Update 2:
I have uploaded a copy of the LG firmware files to fileden; they can be downloaded from http://www.fileden.com/files/2009/10/26/2621437/lgdr787tupdatefile.zip

Update:
I have thrown away my dvd player.

So if you read my last post, you would know that I was having problems playing The Dark Knight DVD on my new (used) LG DR787T DVD Recorder/Player. I would put the disc in and the player wouldn't load. After talking to tech support and hearing that they don't know what is wrong and they can't help me, I decided to try the firmware upgrade that LG had on their support website. It was listed as adding Parental Control capabilities, but I figured maybe they threw in some other fixes as well. Sure enough, after I installed the new firmware, The Dark Knight was playing perfectly!

Here is what to do:

Go to LG's support website
Enter the model number DR787T
Next to "[USA Only] Parental Update for RC797T & DR787T Video Players", download "2_Software Update for your DVD Player_Recorder.pdf" and "5_Firmware files for DR787T.zip". Note: when I downloaded the .zip file, it wasn't named correctly; it was missing the .zip extension. If you are using linux it doesn't matter (just run unzip ), but on windows it will be confused - so you might want to add the .zip extension.
Follow the directions in the pdf to update the DVD player.

If you did everything correctly, then you should have a fully-functional DVD player now, capable of playing The Dark Knight!

Comments

Anonymous said…

what software did you use to brun the files?

3/09/2009 8:31 AM

Matt Kokotovich said…

You can use any CD burning software. In Windows I think you can insert a blank CD-R(W), drag the files you want to burn onto the CD drive (on your system it might be D:, E:, or whatever) and then click write files to CD. If you use Linux, the process should be very similar. Google is your friend...

3/09/2009 8:45 AM

My DR787T won't read any disc. I can't find the firmware upgrade on LGs support site. Is it still avaialable? Do you still happen to have it?

7/13/2009 4:07 PM

I do have the firmware, but my player suddenly stopped being able to read discs as well. It used to be able to read discs, and now it can't. I tried re-flashing the firmware, but that didn't solve anything. I'm guessing you and I have the same problem, and that is just a broken dvd player. If you're interested I can email you the firmware though.

7/13/2009 4:09 PM

HI Matt,
I have a malfunctioning DVD..LG DR787T
I would like the Firmware upgrade.. If you still have it..Thanks in advance

8/12/2009 5:15 PM

Don, you didn't give me your email. Send me an email...

8/12/2009 5:43 PM

This file doesn't appear to be available now. Would you happen to still have it?

-B

9/12/2009 2:17 PM

andy b said…

LG products are crap. Along with Our Tromm washer that makes our laundry
smell like mildew,our LG fridge that had a recall to fix a fire potential, this dr787t fits right in with their product line. BUYER BEWARE!!!!!

11/12/2009 4:02 PM

Melissa said…

Hi Matt,
I need the firmware for the lg dr787t. Could you please email it to me. kevnmelx2@cox.net

12/28/2009 8:02 PM

Dennis said…

Matt - I need the firmware for the lg dr787t, and am hoping that you still have a copy you can send me. My email is hdpickett@gmail.com. Thanks

1/09/2010 4:38 PM

Has anybody had luck with the firmware update recently? I have the same problem. LG support is no help.

1/26/2010 7:46 PM

I have one of theseplayers...Matt, any chance you still have that firmware? LG won;t even provide it any more! jim@techvalleywebs.com

Thanks in advance!

1/08/2013 1:43 PM

beeee said…

Can you send me the firmware please the link you posted doesn't work

brejzek@comcast.net

12/15/2013 2:05 PM

Can you please send the file to me the link provided doesn't work

brejzek@comcast.net

12/15/2013 2:06 PM

I need the dr787T firmware upgrade as well please. tony.blue@yahoo.com

5/19/2014 8:40 PM