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Showing posts from February, 2009

LG DR787T Dark Knight playback issues solved

Update 2:
I have uploaded a copy of the LG firmware files to fileden; they can be downloaded from http://www.fileden.com/files/2009/10/26/2621437/lgdr787tupdatefile.zip

Update:
I have thrown away my dvd player.

So if you read my last post, you would know that I was having problems playing The Dark Knight DVD on my new (used) LG DR787T DVD Recorder/Player. I would put the disc in and the player wouldn't load. After talking to tech support and hearing that they don't know what is wrong and they can't help me, I decided to try the firmware upgrade that LG had on their support website. It was listed as adding Parental Control capabilities, but I figured maybe they threw in some other fixes as well. Sure enough, after I installed the new firmware, The Dark Knight was playing perfectly!

Here is what to do:
Go to LG's support websiteEnter the model number DR787TNext to "[USA Only] Parental Update for RC797T & DR787T Video Players", download "2_Software Update f…

Agh!

UPDATE: I found a solution to this problem



So I talk to an LG representative today about my new (new-to-me) LG DR787T DVD recorder. I just got it (for only $20 on ebay, what a steal!) and was going to test it out by watching The Dark Knight. Pop in the disc, and it doesn't work. Won't load. I look around, and it seems other people are having similar issues, so I decide to do my civic duty and let LG know they have a problem to deal with.


Bria
: Hello Matt Kokotovich. Welcome to LG Electronics! How may I provide you with excellent service today?
Matt Kokotovich: I have the LG DR787t and it won't play The Dark Knight DVD. Are you aware of this issue and is there a fix being planned?
(long gap here)
Matt Kokotovich: Hello?
Bria: I would like to please place you on a brief hold while I research that for you, will that be alright?
Matt Kokotovich: Sure, thanks
Bria: Hello....yes one moment
Bria: Thank you for holding. Are you playing blu ray or HD in the player?

(I believe I already me…